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About South Metropolitan Health Service (SMHS)

South Metropolitan Health Service (SMHS) is one of the Perth metropolitan public health service providers, consisting of: 

  • Fiona Stanley Hospital

  • Fremantle Hospital

  • Rockingham General Hospital

  • Murray District Hospital

  • Peel Health Campus delivered as a public private partnership with Ramsay Health Care Limited

SMHS delivers hospital and community based public healthcare services to a population of approximately 659,000 people. Our Kaartdijin Innovation Centre is supporting staff to design and implement innovative solutions to improve service delivery and outcomes for our community. Ideas can be submitted from any area of the organisation and may include external collaborations to get the best outcomes. Our motto is Goombah Kaartdijin, a Nyoongar phrase that can be translated as Big Dreaming. We’re aiming to build a strong culture of innovation and creativity which supports rapid cycles of design, prototyping, testing, implementing (or failing fast if required).

Project Overview: Transforming SMHS Communication. How we connect and share information with each other, our patients and the wider community.

Timely and relevant communication is a foundation of excellent patient care and contributes to a fantastic workplace. In the first half of 2021, SMHS ran an innovation challenge seeking big ideas from staff for how we can transform our communications at SMHS and improve outcomes for patients. Ideas were shortlisted and the best ideas were selected to pitch to our Innovation Pitch Panel. This project will support the development and progression of selected digital communication ideas from the innovation challenge, including internal staff communications platform, patient facing care planning application and patient education. You will work with staff to scope and further develop the ideas, and if possible progress to prototyping and testing.

Desired Disciplines and Skill Sets

  • Problem analysis and mapping 

  • Design thinking 

  • Mobile application development 

  • Microsoft Office 365 suite 

  • Consultation and communication

  • Market research

  • Communications and marketing

  • Behavioural science

Medical Consultation